Utility Bill View Portal
The Bill View Portal (also known as MyAccount) is a tool only for viewing and paying bills. You can NOT apply for services or make changes to your Utility Account through this service.
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To use the Bill View Portal, you need to sign up for an account with Click2Gov, a third party. This means you have to register, log in, and link your utility account separately. You have to wait until you get your first bill at your current address to fully use the Bill View Portal. You will need your account number to link your Click2Gov account and your Utility account. You can find this number on your mailed or emailed bill.
Registration Process
- Click the image to the left, or this link to access the Bill View Portal.
- In the top right click "New User."
- Fill in required fields.
- An email will be sent to your registered email address, be sure to check your junk or spam folder. It may come from Click2Gov.
- Follow the instructions in the email.
- Log into your account using your email address and password you created when registering your account.
- Click "Edit Master Account" on the menu at the left.
- Click "Add Account."
- You will be prompted to enter your utility account number, which can be found on any bill you've received for this location.
- If you have more than one utility account, you may repeat steps 7-9 for each additional account.
If you need to add another address to your Bill View Portal, you will need to first login. From there, you will want to click on the option for Edit Master Account and then Add Account. You can also remove old addresses from the Edit Master Account option.
The Bill View Portal allows you to make one-time payments, even without an existing account. Please be aware, card payments incur a $2.99 fee per transaction, charged by our third party. Each transaction is limited to $450.00. A return of three payments in a twelve month period may place your account on a cash only basis.
You may also login to an existing Bill View Account below.
To make a one-time payment, you do not need an existing account with our Bill View Portal. Instead, you may click the One Time Payment option, which will be on the left of the portal after clicking the link below. All you need is your account number, which can be obtained via any mailed or emailed bill.
If you need to add another address/utility account to your Bill View Portal, you will need to first login. From there, you will want to click on the option for Edit Master Account and then Add Account. You can also remove old addresses from the Edit Master Account option.
It lets you see detailed information about your utility account online, 24 hours a day, seven days a week. You can check your account any time to answer your billing or usage questions. You can access the following information:
- Account Information – View your account information, including account status, account balance, last bill sent and last payment received.
- Payment History – Display your account’s payment history, including pending payments.
- Consumption Report – View your consumption history for each metered service, including last reading, average daily usage, and period usage.
- Consumption Summary Graphs – Generate a graph of your consumption during the past three years by type of metered service. Graphs can be displayed by period or by year.
- Billing History – View your account billing summary for the previous three years including bill date, due date, balance forward, current charges, and total bill amount. Click a bill date to view a billing statement that provides detailed usage and charge information for that period.
- Service Summary – Display the average charges for each type of service. View a graph of your previous twelve months charges by type of service.
- Edit Master Account – If you have multiple utility accounts, you can associate the multiple accounts under a master account. This will allow you to access your multiple accounts via a single sign-on.
AGAIN, the Bill View Portal is NOT a method for signing up for or stopping utility services, nor is it a way to update information regarding your Utility Account.