City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.


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Tenants and landlords are provided with additional resources to assist with the renting process and living in the Ames community. Information about the tenant and landlord law, the City of Ames, and Iowa State University can be found by clicking on resource links. Also, sample forms are provided for tenants and landlords to reference.