City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Working Collaboratively to Meet the Challenge

To be best prepared for the spread of COVID-19, the City of Ames continues meeting with community partners including Iowa State University, Ames Community School District, Mary Greeley Medical Center, and Story County Public Health to share information and work together to keep the public safe. 

The City of Ames administration is working directly with City departments to develop detailed plans to ensure the continuation of essential services. Any updates or changes to City functions will be shared with the public.



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