City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.
Permit to remodel or add in Old Town Neighborhood District?
If your house is in the Old Town Neighborhood District, you will need to apply for a Certificate of Appropriateness for any exterior remodels or changes. You can get an application by going to the Planning division's Application page or by coming to our office to speak with a planner. If your property is outside of Old Town, please contact the Inspection Division before beginning any work in order to obtain the proper permits.