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City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Huff, GeoffCommanderPolice515-239-5317
Hippen, ColeDetectivePolice515-239-5315
Johnson, AdiDetectivePolice515-239-5314
McPherson, BrookDetectivePolice515-239-5313
Tuttle, JasonCommanderPolice515-239-5312
Houghton, DougSupport Services ManagerPolice515-239-5311
Perry, SamanthaHuman Resources AnalystHuman Resources515-239-5295
Hammer, Krista Human Resources Officer IIHuman Resources515-239-5293
Gansen, MarkCivil Engineer II - TrafficPublic Works515-239-5291
Engelman, CarrieAccount ClerkFinance515-239-5289
Moore, Jake Stormwater SpecialistPublic Works515-239-5287
Skaar, VeronicaParking CashierCustomer Services515-239-5283
Cavender, DebUtility CashierCustomer Services515-239-5282
Mickley, CraigCashierFinance515-239-5280
Clausen, Justin Operations ManagerPublic Works515-239-5279
Roberge, Dominic GIS SpecialistPublic Works515-239-5278
Mondt, Lisa GIS SpecialistPublic Works515-239-5278
Daringer, MyronCivil Design TechnicianPublic Works515-239-5276
Pregitzer, Damion Traffic EngineerAmes Area MPO, Public Works515-239-5275
Lievens, BenCustomer Support CoordinatorAdministrative Services515-239-5273
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