City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.


City Hall
515 Clark Ave
Ames, IA  50010

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

Milam, GaryPark Maintenance SpecialistParks & Recreation515-239-5356
Hadaway, Bill Park Maintenance SpecialistParks & Recreation515-239-5356
Crain, ShawnPark MaintenanceParks & Recreation515-239-5356
Norris, EricParks MaintenanceParks & Recreation515-239-5356
Spaid, RodPark MaintenanceParks & Recreation515-239-5356
Cardenas, AndreaHealth Promotion CoordinatorHuman Resources515-239-5354
Shaw, NancyWellness SupervisorParks & Recreation515-239-5353
Burt, JillRecreation Coordinator/AquaticsParks & Recreation515-239-5352
Customer Service, ClerkCustomer Service ClerkParks & Recreation515-239-5350
Kole, KatieSecretaryParks & Recreation515-239-5350
Abraham, Keith Director of Parks and RecreationParks & Recreation515-239-5349
Wynja, PatrickTurf Maintenance SupervisorParks & Recreation515-239-5347
Farmer, KylePark MaintenanceParks & Recreation515-239-5342
Klaffke, BeauPark MaintenanceParks & Recreation515-239-5342
Tauke, PaulCity ForesterParks & Recreation515-239-5342
Newman, JoePrincipal ClerkParks & Recreation515-239-5341
Patterson, NickElectrical InspectorInspections515-239-5336
Sheeder, BrandonMeter ReaderCustomer Services515-239-5319
Ingham, BenjaminMeter ReaderCustomer Services515-239-5319
Clausen, AlexMeter ReaderCustomer Services515-239-5319
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