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City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Gould, JuliePlannerPlanning515-239-5400
Sahlstrom, EloisePlannerPlanning515-239-5400
Campbell, BenjaminPlannerPlanning515-239-5400
Lane, SheilaHuman Resources Officer IHuman Resources515-239-5392
Lynch, GregCity AssessorCity Assessor515-239-5370
Swaim, BrendaChief Deputy AssessorCity Assessor515-239-5370
Heimerman, JudyAppraisal TechnicianCity Assessor515-239-5370
Tank, DawnAdministrative Assistant & City Assessor Web AdministratorCity Assessor515-239-5370
Harvey, ScottResidential AppraiserCity Assessor515-239-5370
Bilslend, ChrisResidential Appraiser IICity Assessor515-239-5370
Boberg, DanAppraisal TechnicianCity Assessor515-239-5370
Henschel, LisaDatabase ManagerCity Assessor515-239-5370
Perkins, JacobRecreation Manager/Youth & Adult Sports515-239-5367
Drapal, KarlaSmall Wonders DirectorParks & Recreation515-239-5366
Kaufman, CraigAuditorium Bandshell and Community Center ManagerParks & Recreation515-239-5365
Thompson, JoshuaParks and Facilities SuperintendentParks & Recreation515-239-5364
Sheeder, Valerie Principal ClerkParks & Recreation515-239-5362
Omlid, KelleeRecreation SuperintendentParks & Recreation515-239-5357
Jacobsen, KyleParks and Facilities SupervisorParks & Recreation515-239-5356
Milam, GaryPark Maintenance SpecialistParks & Recreation515-239-5356
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