City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.


City Hall
515 Clark Ave
Ames, IA  50010

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

Saxton, JulieMental Health AdvocatePolice515-239-5463
Willey, NathanCivil Engineer IIPublic Works515-239-5436
Kruger, KurtCommunity Resource OfficerPolice515-239-5432
McClure, SarahEmergency Communications SupervisorPolice515-239-5425
Duncan, MattDetectivePolice515-239-5424
Hyer, TammyRecords SupervisorPolice515-239-5422
Jerkins, BradFire LieutenantFire515-239-5416
O'Loughlin, BrianFire LieutenantFire515-239-5416
Facio, EricFire LieutenantFire515-239-5416
Lucchesi, NickShift CommanderFire515-239-5415
Tapper, KarenShift CommanderFire515-239-5415
Folkmann, DaveShift CommanderFire515-239-5415
Higgins, RichardFire ChiefFire515-239-5414
Allen, DougDeputy ChiefFire515-239-5412
Hackett, TomDeputy ChiefFire515-239-5411
Baker-Latimer, VanessaHousing CoordinatorPlanning515-239-5400
Anderson, RayPlannerPlanning515-239-5400
Banks, Lorrie Principal ClerkAdministrative Services515-239-5400
Diekmann, Kelly Planning & Housing DirectorPlanning515-239-5400
Moore, JustinPlannerPlanning515-239-5400
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