Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames.  The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control.  Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center.  Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet. 

City Hall
515 Clark Ave
Ames, IA 50010
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
 *To contact the Clerk of Court, call 515-239-5140.
Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

Below are contact names from the City of Ames departments and divisions.

Stephan, KarenAccounts Payable ClerkFinance515-239-5118
Wisecup II, Roger J.TreasurerFinance515-239-5119
Martin, AliciaUtility Customer Services ClerkCustomer Services515-239-5120
Wheelock, MichaelUtility Customer Services SupervisorCustomer Services515-239-5120
Stupp, SueUtility Accounts TechnicianCustomer Services515-239-5120
Grimsman, CarolynUtility Accounts TechnicianCustomer Services515-239-5120
Cavender, DebbieUtility CashierCustomer Services515-239-5120
Hayes, NickiUtility Customer Services ClerkCustomer Services515-239-5120
Masteller, NancyBudget OfficerFinance515-239-5122
Owens, SuzyDetectivePolice515-239-5123
Adams, LindaMail ClerkPurchasing515-239-5125
Bassett, CaseyProcurement Specialist II, C.P.M., CPPBPurchasing515-239-5126
Server, KarenPurchasing Manager, CPPBPurchasing515-239-5127
Adair, Mike Procurement Specialist II, CPPBPurchasing515-239-5128
Schmitt, JanSecretaryPolice515-239-5130
Cychosz, CharlesChief of PolicePolice515-239-5130
Hansen, ElijahSergeantPolice515-239-5133
Crippen, ChrisSergeantPolice515-239-5133
Ropp, HeathLieutenantPolice515-239-5133
Watson, MarkSergeantPolice515-239-5133
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