Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.


City Hall
515 Clark Ave
Ames, IA  50010

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

Hayes, NickiUtility Customer Services ClerkCustomer Services515-239-5120
Masteller, NancyBudget ManagerFinance515-239-5122
Owens, SuzyDetectivePolice515-239-5123
Adams, LindaMail ClerkPurchasing515-239-5125
Fuller, DesireePurchasing ClerkPurchasing515-239-5125
Server, KarenPurchasing Manager, CPPBPurchasing515-239-5127
Adair, Mike Procurement Specialist II, CPPBPurchasing515-239-5128
Schmitt, JanSecretaryPolice515-239-5130
Cychosz, CharlesChief of PolicePolice515-239-5130
Christian, AmberSergeantPolice515-239-5133
Samms, HarryPolice Officer/LGBTQ+ LiaisonPolice515-239-5133
Arkovich, MikeSergeantPolice515-239-5133
Ropp, HeathLieutenantPolice515-239-5133
Watson, MarkSergeantPolice515-239-5133
Walter, DanLieutenantPolice515-239-5133
Shelton, TomLieutenantPolice515-239-5133
Marshall, BlakeSergeantPolice515-239-5133
Congdon, JoelSergeantPolice515-239-5133
Alexander, BobResource Recovery Maintenance Technician IPublic Works, Resource Recovery515-239-5137
Taylor, JeremyResource Recovery Maintenance Technician IIPublic Works, Resource Recovery515-239-5137
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