Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames.  The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control.  Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center.  Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet. 

City Hall
515 Clark Ave
Ames, IA 50010
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
 *To contact the Clerk of Court, call 515-239-5140.
Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

Below are contact names from the City of Ames departments and divisions.

Kindred, BobAssistant City ManagerCity Manager515-239-5101
Klaffke, BeauPark MaintenanceParks & Recreation515-239-5342
Marshall, BlakeSergeantPolice515-239-5133
McConville, Ben GIS CoordinatorPublic Works515-239-5162
Neal, BarbAssistant Director - OperationsCyRide515-239-5565
O'Loughlin, BrianFire LieutenantFire515-239-5545
ADA, CoordinatorBrian Phillips, Assistant City ManagerCity Manager515-239-5101
Phillips, BrianAssistant City ManagerCity Manager515-239-5203
Rippke, BeckiLegal TechnicianLegal515-239-5244
Schmitt, BillResource Recovery SuperintendentPublic Works, Resource Recovery515-239-5238
Sheeder, BrandonMeter ReaderCustomer Services515-239-5319
Swaim, BrendaChief Deputy AssessorCity Assessor515-239-5370
Trower, BrianAssistant DirectorElectric515-239-5176
Wakefield, BrianSenior Meter ReaderCustomer Services515-239-5319
Walton, BillRisk ManagerHuman Resources515-239-5102
Bassett, CaseyProcurement Specialist II, C.P.M., CPPBPurchasing515-239-5126
Bilslend, ChrisResidential Appraiser IICity Assessor515-239-5370
Calentine, CindyWater Pollution Control Plant Principal ClerkWater & Pollution Control515-232-7423
Crippen, ChrisSergeantPolice515-239-5133
Cryder, ChristianClient Support SpecialistInformation Technology515-239-5188
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