Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.


City Hall
515 Clark Ave
Ames, IA  50010

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

Cavender, DebUtility CashierCustomer Services515-239-5282
Hayes, NickiUtility Customer Services ClerkCustomer Services515-239-5120
Skaar, VeronicaParking CashierCustomer Services515-239-5283
Miller, AlexAnimal Control Veterinary TechnicianAmes Animal Shelter515-239-5530
Moore, AmandaProcurement Specialist IPurchasing515-239-5183
Ostert, AdamAssistant Building OfficialInspections515-239-5228
Thompson, Annette Senior Engineering Technician Public Works515-239-5168
Wirth, AaronRR Equipment OperatorPublic Works, Resource Recovery515-239-5137
Young, Alan IT Specialist - Public SafetyInformation Technology515-239-5188
Alexander, BobResource Recovery Maintenance Technician IPublic Works, Resource Recovery515-239-5137
Becker, BradTraffic SupervisorPublic Works515-239-5541
Campbell, BenjaminPlannerPlanning515-239-5400
Flaherty, BenRecreation Manager/Youth & Adult Sports515-239-5367
Frame, BrianPark Maintenance SpecialistParks & Recreation515-239-5356
Heenan, BrianProcess Maintenance WorkerResource Recovery515-239-5137
Gebhart, BillMedia Production Services CoordinatorCity Manager515-239-5214
Ingham, BenjaminMeter ReaderCustomer Services515-239-5319
Jerkins, BradFire LieutenantFire515-239-5416
Jorgenson, BethanyHuman Resources DirectorHuman Resources515-239-5199
Klaffke, BeauPark MaintenanceParks & Recreation515-239-5342
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