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City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Calentine, CindyWater Pollution Control Plant Principal ClerkWater & Pollution Control515-232-7423
Curtis, AndrewWater/Wastewater Lab AnalystWater & Pollution Control515-239-5151
Cunningham, ScottCross-Connection Control CoordinatorWater & Pollution Control515-239-5151
Crawford, DerekLaboratory AideWater & Pollution Control515-239-5151
Clark, MikeResource Recovery Maintenance OperatorPublic Works, Resource Recovery515-239-5237
Clausen, Justin Operations ManagerPublic Works515-239-5279
Cole, Dave Street Maintenance SupervisorPublic Works515-239-5548
Campa, JesusSenior Engineering TechnicianPublic Works515-203-0797
Cychosz, CharlesChief of PolicePolice515-239-5130
Congdon, JoelSergeantPolice515-239-5133
Crippen, ChrisSergeantPolice515-239-5133
Christian, AmberSergeantPolice515-239-5133
Campbell, BenjaminPlannerPlanning515-239-5400
Customer Service, ClerkCustomer Service ClerkParks & Recreation515-239-5350
Crain, ShawnPark MaintenanceParks & Recreation515-239-5356
Chang, JaneAssistant City Attorney IILegal515-239-5146
Cable, RyanPlumbing InspectorInspections515-239-5158
Cryder, ChristianClient Support Specialist IInformation Technology515-239-5188
Cardenas, AndreaHealth Promotion CoordinatorHuman Resources515-239-5354
Crabbs, AmyBudget AnalystFinance515-239-5213