Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Goodwin, Melissa Technical AssistantElectric515-239-5172
Wisecup II, Roger J.TreasurerFinance515-239-5119
Pitcher, DuaneDirector of FinanceFinance515-239-5113
Mickley, CraigCashierFinance515-239-5280
Masteller, NancyBudget ManagerFinance515-239-5122
Crabbs, AmyBudget AnalystFinance515-239-5213
Dalton, LoriPayroll ClerkFinance515-239-5115
Aspengren, CarleneAccounts Payable ClerkFinance515-239-5118
Stanley, TinaAssistant Director of FinanceFinance515-239-5116
Xia, SuAccountantFinance515-239-5212
Engelman, CarrieAccount ClerkFinance515-239-5289
Andersen, Shannon Secretary/Accounts Receivable Finance515-239-5113
Higgins, RichardFire ChiefFire515-239-5414
Allen, DougDeputy ChiefFire515-239-5412
Jerkins, BradFire LieutenantFire515-239-5416
Lucchesi, NickShift CommanderFire515-239-5415
Hackett, TomDeputy ChiefFire515-239-5411
Tapper, KarenShift CommanderFire515-239-5415
Twedt, Seth Fire LieutenantFire515-239-5221
Folkmann, DaveShift CommanderFire515-239-5415
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