Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Sines, JoeMedia Production Services CoordinatorCable TV515-239-5214
Lynch, GregCity AssessorCity Assessor515-239-5370
Swaim, BrendaChief Deputy AssessorCity Assessor515-239-5370
Heimerman, JudyAppraisal TechnicianCity Assessor515-239-5370
Tank, DawnAdministrative Assistant & City Assessor Web AdministratorCity Assessor515-239-5370
Harvey, ScottResidential AppraiserCity Assessor515-239-5370
Bilslend, ChrisResidential Appraiser IICity Assessor515-239-5370
Boberg, DanAppraisal TechnicianCity Assessor515-239-5370
Henschel, LisaDatabase ManagerCity Assessor515-239-5370
Voss, DianeCity ClerkCity Clerk515-239-5105
Colwell, AmyDeputy City Clerk City Clerk515-239-5104
Knutsen, RachelDeputy City ClerkCity Clerk515-239-5103
Schainker, SteveCity ManagerCity Manager515-239-5101
Gwiasda, SusanPublic Relations OfficerCity Manager515-239-5204
ADA CoordinatorDeb Schildroth, Assistant City ManagerCity Manager515-239-5101
Phillips, BrianAssistant City ManagerCity Manager515-239-5203
Clark, JacquePrincipal ClerkCity Manager515-239-5101
Kerr, TasheikManagement AnalystCity Manager515-239-5101
Schildroth, DebAssistant City ManagerCity Manager515-239-5101
Wheelock, MichaelUtility Customer Services SupervisorCustomer Services515-239-5120
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