Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Ibrahim, AbdelhafizCivil Engineer IPublic Works515-239-5245
Willey, NathanCivil Engineer IIPublic Works515-239-5436
Gansen, MarkCivil Engineer II - TrafficPublic Works515-239-5291
Cryder, ChristianClient Support Specialist IInformation Technology515-239-5188
Olson, JustinClient Support Specialist IInformation Technology515-239-5188
Tuttle, JasonCommanderPolice515-239-5312
Huff, GeoffCommanderPolice515-239-5317
Stern, MattCommunity Codes LiaisonInspections515-239-5154
Kruger, KurtCommunity Resource OfficerPolice515-239-5432
Cunningham, ScottCross-Connection Control CoordinatorWater & Pollution Control515-239-5151
Customer Service, ClerkCustomer Service ClerkParks & Recreation515-239-5350
Lievens, BenCustomer Support CoordinatorAdministrative Services515-239-5273
Henschel, LisaDatabase ManagerCity Assessor515-239-5370
ADA CoordinatorDeb Schildroth, Assistant City ManagerCity Manager515-239-5101
Allen, DougDeputy ChiefFire515-239-5412
Hackett, TomDeputy ChiefFire515-239-5411
Colwell, AmyDeputy City Clerk City Clerk515-239-5104
Knutsen, RachelDeputy City ClerkCity Clerk515-239-5103
Hippen, ColeDetectivePolice515-239-5315
Johnson, AdiDetectivePolice515-239-5314
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