Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames.  The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control.  Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center.  Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet. 

Administration
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5101
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5120
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5360
 *To contact the Clerk of Court, call 515-239-5140.
 
Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

Below are contact names from the City of Ames departments and divisions.

StaffTitleDepartmentsPhoneEmail
Gansen, MarkCivil Engineer II - TrafficPublic Works515-239-5291
Bloch, KathyClient Support CoordinatorInformation Technology515-239-5188
Drees, KolbyClient Support SpecialistInformation Technology515-239-5188
Cryder, ChristianClient Support SpecialistInformation Technology515-239-5188
Tuttle, JasonCommanderPolice515-239-5312
Huff, GeoffCommanderPolice515-239-5317
Stern, MattCommunity Codes LiaisonInspections515-239-5154
Snyder, EricCommunity Resource OfficerPolice515-239-5432
Cunningham, ScottCross-Connection Control CoordinatorWater & Pollution Control515-239-5151
Customer Service, ClerkCustomer Service ClerkParks & Recreation515-239-5350
Henschel, LisaDatabase ManagerCity Assessor515-239-5370
Open PositionDeputy City ClerkCity Clerk
Petersen, Heidi Deputy City ClerkCity Clerk515-239-5103
Sandoval, PaulDeputy Fire Chief Fire515-239-5412
Higgins, RichardDeputy Fire ChiefFire515-239-5414
Christian, AmberDetectivePolice515-239-5313
Johnson, AdiDetectivePolice515-239-5314
Owens, SuzyDetectivePolice515-239-5123
Duncan, MattDetectivePolice515-239-5424
Dunn, JohnDirectorWater & Pollution Control515-239-5150
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