Due to forecasted snow in Ames, the Snow Ordinance will go into effect at noon on Friday, Jan. 17. Please remove all vehicles parked on snow routes to avoid ticketing and/or towing. Thank you.

Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.


City Hall
515 Clark Ave
Ames, IA  50010

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

Lievens, BenCustomer Support CoordinatorAdministrative Services515-239-5273
Macziewski, BrittanyAnimal Control Officer (Part-Time)Ames Animal Shelter515-231-1080
Marshall, BlakeSergeantPolice515-239-5133
McConville, Ben GIS CoordinatorPublic Works515-239-5162
McPherson, BrookDetectivePolice515-239-5313
Neal, BarbInterim Transit Director, Assistant Director - OperationsCyRide515-239-5565
Neal, Barbara Transit DirectorAmes Area MPO, CyRide515-239-5563
O'Loughlin, BrianFire LieutenantFire515-239-5416
Phillips, BrianAssistant City ManagerCity Manager515-239-5203
Rippke, BeckiLegal TechnicianLegal515-239-5244
Schmitt, BillResource Recovery SuperintendentPublic Works, Resource Recovery515-239-5238
Sheeder, BrandonMeter ReaderCustomer Services515-239-5319
Swaim, BrendaChief Deputy AssessorCity Assessor515-239-5370
Trower, BrianAssistant DirectorElectric515-239-5176
Walton, BillRisk ManagerHuman Resources515-239-5102
Aspengren, CarleneAccounts Payable ClerkFinance515-239-5118
Bilslend, ChrisResidential Appraiser IICity Assessor515-239-5370
Calentine, CindyWater Pollution Control Plant Principal ClerkWater & Pollution Control515-232-7423
Crippen, ChrisSergeantPolice515-239-5133
Cryder, ChristianClient Support Specialist IInformation Technology515-239-5188
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