Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.

Administration

City Hall
515 Clark Ave
Ames, IA  50010
515-239-5101

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5120

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010
515-239-5360


The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

StaffTitleDepartmentsPhoneEmail
Stupp, SueUtility Accounts TechnicianCustomer Services515-239-5120
Grimsman, CarolynUtility Accounts TechnicianCustomer Services515-239-5120
Cavender, DebUtility CashierCustomer Services515-239-5282
Sheeder, BrandonMeter ReaderCustomer Services515-239-5319
Hayes, NickiUtility Customer Services ClerkCustomer Services515-239-5120
Ingham, BenjaminMeter ReaderCustomer Services515-239-5319
Clausen, AlexMeter ReaderCustomer Services515-239-5319
Skaar, VeronicaParking CashierCustomer Services515-239-5283
Boileau, KenzieUtility Customer Services ClerkCustomer Services515-239-5120
DeHaven, MeganUtility Customer Services ClerkCustomer Services515-239-5120
Leners, RichAssistant Director - Fleet and FacilitiesCyRide515-239-5570
Neal, BarbInterim Transit Director, Assistant Director - OperationsCyRide515-239-5565
Bethurem, JennyTransit Operations ManagerCyRide515-239-5562
Holm, RobTransit Operations ManagerCyRide515-239-5638
Smith, GeorgeTransit TrainerCyRide515-239-5574
Budd, TomTransit TrainerCyRide515-239-5568
Rendall, JamesMaintenance CoordinatorCyRide515-239-5569
Van Dyke, JoanneSecretaryCyRide515-239-5566
Jennings, RobTransit Scheduler/Administrative AnalystCyRide515-239-5564
Lippard, JasonTransit TrainerCyRide515-239-5534
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