Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames.  The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control.  Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center.  Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet. 

Administration
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5101
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5120
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5360
 *To contact the Clerk of Court, call 515-239-5140.
 
Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

Below are contact names from the City of Ames departments and divisions.

StaffTitleDepartmentsPhoneEmail
Swaim, BrendaChief Deputy AssessorCity Assessor515-239-5370
Heimerman, JudyAppraisal TechnicianCity Assessor515-239-5370
Tank, DawnAdministrative Assistant & City Assessor Web AdministratorCity Assessor515-239-5370
Harvey, ScottResidential AppraiserCity Assessor515-239-5370
Bilslend, ChrisResidential Appraiser IICity Assessor515-239-5370
Boberg, DanAppraisal TechnicianCity Assessor515-239-5370
Henschel, LisaDatabase ManagerCity Assessor515-239-5370
Open PositionDeputy City ClerkCity Clerk
Voss, DianeCity ClerkCity Clerk515-239-5105
Petersen, Heidi Deputy City ClerkCity Clerk515-239-5103
Gwiasda, SusanPublic Relations OfficerCity Manager515-239-5204
Schainker, SteveCity ManagerCity Manager515-239-5101
Kindred, BobAssistant City ManagerCity Manager515-239-5101
ADA, CoordinatorBrian Phillips, Assistant City ManagerCity Manager515-239-5101
Phillips, BrianAssistant City ManagerCity Manager515-239-5203
Hall, JohnBusiness Development CoordinatorCity Manager515-239-5101
Craven, StacyPrincipal ClerkCity Manager515-239-5101
Kerr, TasheikManagement AnalystCity Manager515-239-5101
Wheelock, MichaelUtility Customer Services SupervisorCustomer Services515-239-5120
Stupp, SueUtility Accounts TechnicianCustomer Services515-239-5120
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