City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Hours:  Monday - Friday 8 a.m. to 5 p.m.


City Hall
515 Clark Ave
Ames, IA  50010

Utility Customer Service
City Hall
515 Clark Ave
Ames, IA  50010

Community Center (Parks and Recreation)
City Hall
515 Clark Ave
Ames, IA  50010

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

The Clerk of Court office located in City Hall is a part of the State of Iowa Judicial Branch and the Clerk and staff are employees of the State of Iowa. The Clerk of Court phone number is 515-239-5140.

Buchman, TroyFire LieutenantFire515-239-5545
Budd, TomTransit TrainerCyRide515-239-5568
Hackett, TomDeputy ChiefFire515-239-5411
Hyer, TammyRecords SupervisorPolice515-239-5422
Kerr, TasheikManagement AnalystCity Manager515-239-5101
McVay, TaylorHuman Resources Assistant Human Resources515-239-5199
VacantAAMPO Transportation PlannerAmes Area MPO, Public Works515-239-5160
Shelton, TomLieutenantPolice515-239-5133
Stanley, TinaAssistant Director of FinanceFinance515-239-5116
Ver Meer, TylerWater Pollution Control Plant Maintenance Technician IIWater & Pollution Control515-232-7423
VerSteegt, TravisBuilding and Zoning InspectorInspections515-239-5159
Warner, Tracy Municipal EngineerAmes Area MPO, Public Works515-239-5163
Weese, Tom Operations ForemanPublic Works515-239-5554
Baker-Latimer, VanessaHousing CoordinatorPlanning515-239-5400
Hillock, VickiHuman Resources Secretary IHuman Resources515-239-5215
Sheeder, Valerie Principal ClerkParks & Recreation515-239-5362
Ledvina, WilliamNetwork AdministratorInformation Technology515-239-5188
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