Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

Administration
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5101
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5120
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5360
*To contact the Clerk of Court, call 515-239-5140.

Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

Below are contact names from the City of Ames departments and divisions.

StaffTitleDepartmentsPhoneEmail
Hall, JohnBusiness Development CoordinatorCity Manager515-239-5101
Hayes, NickiUtility Customer Services ClerkCustomer Services515-239-5120
Hansen, ElijahSergeantPolice515-239-5133
Hanson, LorrieResource Recovery Secretary IPublic Works, Resource Recovery515-239-5137
Heenan, BrianProcess Maintenance WorkerResource Recovery515-239-5137
Harter, ScottWater Plant OperatorWater & Pollution Control515-239-5150
Hammes, Lyle Water Plant SuperintendentWater & Pollution Control515-239-5150
Houghton, LindaWater/Wastewater Lab AnalystWater & Pollution Control515-239-5151
Herrington, NatalieHousing InspectorInspections515-239-5167
Hillock, VickiHuman Resources Secretary IHuman Resources515-239-5215
Hinders, CourtneyPrinting ServicesPurchasing515-239-5217
Hyer, AdamResource Recovery Lead OperatorPublic Works, Resource Recovery515-239-5236
Hobbs, GregPower Plant Maintenance SuperintendentElectric515-239-5242
Hammer, Krista Human Resources Officer IIHuman Resources515-239-5293
Houghton, DougSupport Services ManagerPolice515-239-5311
Huff, GeoffCommanderPolice515-239-5317
Hadaway, Bill Park Maintenance SpecialistParks & Recreation515-239-5356
Heimerman, JudyAppraisal TechnicianCity Assessor515-239-5370
Harvey, ScottResidential AppraiserCity Assessor515-239-5370
Henschel, LisaDatabase ManagerCity Assessor515-239-5370