The Consumer Confidence Report (also known as Water Quality Report or CCR) is required by the U.S. EPA under the Safe Drinking Water Act Amendments of 1996 (PDF). The Iowa Department of Natural Resources administers Iowa's Drinking Water Program, as delegated by the U.S. EPA.
View a CCR from past years:
More Information About Ames' Consumer Confidence Reports (CCR)
Administration and Water Plant staff at Water & Pollution Control prepare the CCR each year. Beginning each January, staff begins to compile information and decide on the layout of the report. While not a requirement from any agency, staff include other items such as updates about current projects, conservation tips, and a letter from the Water & Pollution Control Director to further inform residents about Ames water. Once the report is ready, staff sends it to the City Print Shop to be printed in February or March.
Because Ames Water serves less than 100,000 people, the CCR is required to be posted on the Internet. A notice goes out in customers' bills with the URL link for the current CCR. While this does cut down on how many reports are printed, staff still needs to make a good-faith effort to inform those customers of, or deliver the report to non-bill-paying customers. Staff will deliver copies of the report to non-bill-paying customer facilities or to anyone who requests a hard copy. These can include:
- Apartment/rental home residents whose landlord pays the building's water usage
- Students who reside in dorms, fraternities, and sororities
- Students whose bill may be paid by family
- Assisted-living, hospice, hospital, and nursing home residents
Consumer Confidence Reports must be mailed or delivered by July 1 of each year to Ames customers as well as a copy sent to Iowa DNR. A CCR Certification form must be submitted to Iowa DNR by October 1 of each year, stating that the CCR has been distributed, posted, and the good-faith effort has been made to get the report to non-bill-paying customers.
If you have any questions about the Ames Consumer Confidence Report, or would like a hard copy, please contact the Water Plant staff at 515-239-5150.