In response to COVID-19, City Hall and City facilities are closed to the public through May 15, 2020. However, many City staff continue to work in their offices. Conduct City business online or by contacting individual City departments directly. Questions? Call the City hotline at 515.239.5670 from 8 am to 5 pm Monday through Friday or email

Downloadable Forms

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Business Application - To apply for services in a business name.


Multiple Property Application - For property owner/manager to apply for multiple properties on the same form.


Leave-On Agreement - For property owner/manager to give authorization for leaving services on between tenants.


Meter Request Form - To download meter request form for services at a new construction site.