Show/Hide
City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Electric Services Outage Management

Print
Press Enter to show all options, press Tab go to next option
Please correct the field(s) marked in red below:

If you are experiencing a power outage, call the Ames Electric Services power outage automated system at 515-239-5240.
Check for an outage in your area.

Ames Electric Services is committed to providing you with quality, reliable electricity.  While we will do everything we can to keep your electricity connected, emergency situations happen.  When they do, be prepared!  Help us help you by providing us with at least two current phone numbers for your address.  You can do this by completing the form below.  If you prefer, you may call Utility Customer Service at 515-239-5120 during business hours (Monday – Friday, 8 a.m. to 5 p.m.) to update your phone numbers.

Please enter in the contact information for the utility customer who is the primary contact for billing:
 *
Please enter in the contact information for the utility customer who is the primary contact for billing:
Please enter Address information:
 *
  1. To receive a copy of your submission, please fill out your email address below and submit.
    CAPTCHA
    Change the CAPTCHA codeSpeak the CAPTCHA code