City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.


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The City of Ames strives to provide safe modes of travel throughout the winter season. The Snow and Ice Control Policy provides information about the guidelines and expectations the City Council has set for the maintenance of the transportation network during snow and ice events. 

  • Contacts for Snow Related Questions

  • Ice Control Priorities

  • Sidewalks

  • Snow Ordinance

  • Snow Plowing Priorities

  • Snow Routes