City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.


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snow plow 

Justin Clausen, Operations Manager
2207 Edison St., Ames, IA 50010
Phone 515-239-5550 / 515-239-5279
Fax 515-239-5529
Office hours: Monday - Friday, 7:00 a.m. - 4:00 p.m.


The Operations Division maintains the City's water distribution system, sanitary and storm sewer systems, policy for protection of public right-of-way trees, storm damage tree clean-up policy, streets, alleys, bridges, bike paths, and public right-of-ways.

Streets Supervisor, Dave Cole, 515-239-5548,

  • Repair and maintenance of over 248 miles of street
  • Street sweeping to remove dirt and debris
  • Ice control measures and snow plowing
  • Bike path system maintenance
  • Storm sewer system maintenance
  • Diversion of above-ground water runoff into storm sewers

Utility Maintenance Supervisor, Dale Weber, 515-239-5551,

  • Water distribution system repair and maintenance
  • Sanitary sewer maintenance and line flushing to prevent blockages
  • Sewer and water line locating prior to excavations
  • Request for Bacteria Test