City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Appeal a Parking Ticket

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Appeal a Parking Ticket - In the event you want to contest a parking ticket, you must first contact the Office of the Chief of Police, 515-239-5130 or If you are unable to reach an acceptable agreement there, you may be referred to the City Attorney's Office 515-239-5146. Ames Municipal Code, Chapter 18 includes parking regulations. Copies are available at the Ames Public Library, most City Hall offices or see the Legal Department's web page