City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.
The Safe Neighborhoods Team was formed by the department to build positive relationships with our community and neighborhoods. The team will focus on problem solving and quality of life issues in high call volume areas. If you think you have an issue that could be addressed by the Safe Neighborhoods Team, please contact Sergeant Elijah Hansen at 515-231-4661 or email email@example.com.