City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

LGBTQ Police Liaison

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The Ames Police Department LGBTQ Police Liaison serves as an accessible and approachable liaison to the city’s LGBTQ community, promotes communication with community stakeholders, and assists the department and community in being responsive to LGBTQ-related concerns.   For further information contact Commander Geoff Huff at 515-239-5317 or