City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Title VI of the Civil Rights Act of 1964 Compliance Plan

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The City of Ames maintains a plan to comply with Title VI of the Civil Rights Act of 1964. This plan provides information on the City of Ames’ Title VI compliance policies, complaint procedures, and a form to initiate the complaint process for use by members of the public.

Click here to view a copy of the City's Title VI of the Civil Rights Act of 1964 Compliance Plan and complaint procedure.

Click here to view the City's Language Communication Guidelines for assisting persons with limited English proficiency.

Click here to visit the Ames Human Relations Commission web page.

Title VI Coordinator:  
Deb Schildroth, Assistant City Manager

Please do not hesitate to contact our office.  Over-the-phone interpretation is available.