City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Adoption Applications

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 Adoption Application Photo

At this time adoptions will be conducted by appointment only. Applications must be submitted online before an appointment will be scheduled. Once received, a staff member will call you to discuss your application and, if approved, to schedule an appointment.

There will be no access granted to the adoption kennels at this time, all visits to the shelter will be restricted to the lobby and visitation rooms. Please be sure to review all available animals on our website before submitting an application.


What type of animal would you like to submit an application for?

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