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City Hall and all other City facilities are closed to the public as a precaution against the spread of COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020. City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

Licenses, Permits, and Other Certificates

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Here is a list of common licenses, permits and other certificates

The letters in bold represent the issuing office and are explained in this key.

Key

Permits

Activities not requiring permits:

Professional Licenses
If you would like to question whether a person has his or her professional license granted by the City (house movers, tree trimmers, etc.), contact the City Clerk’s Office at 515-239-5105.

Bicycle Licenses
For bicycle licenses, please click here.