Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames. The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control. Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center. Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet.

City Hall
515 Clark Ave
Ames, IA 50010
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
*To contact the Clerk of Court, call 515-239-5140.

Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

Below are contact names from the City of Ames departments and divisions.

Higgins, Richard

Deputy Chief Rich Higgins
  • Departments:Fire
  • Title:Deputy Fire Chief
  • Phone:515-239-5414
  • Email:



Chief Richard Higgins has been with the Ames Fire Department since 2002.  He was promoted to Lieutenant in 2006, to Shift Commander in 2009, and Deputy Fire Chief in 2012.  Before coming to the Ames Fire Department, Richard worked for the City of Ames, in the Public Works Utility Maintenance Department.

Chief Higgins received his Associate’s Degree in Fire Science from Des Moines Area Community College.  He also holds a Bachelor’s Degree in Public Administration from Upper Iowa University and a Master’s Degree in Public Administration from Indiana State University .  He is also certified by the State of Iowa as a Firefighter II, Instructor II, Fire Officer II, Inspector I, Driver Operator/Pumper, Confined Space and Hazardous Materials Technician.

Chief Higgins is very involved in Hazardous Materials Response and Water Rescue training for the department.  When not on duty, Richard enjoys spending time with his family, woodworking, golf, fishing and listening to music.

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