Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames.  The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control.  Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center.  Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet. 

City Hall
515 Clark Ave
Ames, IA 50010
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
 *To contact the Clerk of Court, call 515-239-5140.
Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

Below are contact names from the City of Ames departments and divisions.

Sandoval, Paul

Deputy Chief Paul Sandoval
  • Departments:Fire
  • Title:Deputy Fire Chief
  • Phone:515-239-5412
  • Email:

 Chief Paul Sandoval has been with the Ames Fire Department since 1984 and has been a Chief Officer since 2000. His educational background includes a Fire Science Certificate from Black Hawk Community College and a Bachelor of Science Degree in Business Management from Upper Iowa University.

Chief Sandoval is an active member of the Iowa Incident Management Team - Type 3, and is Iowa State certified as a Fire Investigator, First Responder, and Firefighter II. He has received extensive training in Critical Incident Stress Management. 

In his spare time, Paul enjoys time with his family, and outdoor activities such as running and golf.  

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