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City Hall, Other City Buildings Closed to Public in Response to COVID-19

Post Date:03/19/2020 3:30 PM

The City of Ames is announcing the closure of City Hall and all other City facilities to the public in response to COVID-19. The closures will be effective after 5 p.m. Thursday, March 19, and will continue through May 15, 2020.

City staff will continue to report to their offices and serve the public. Residents are encouraged to conduct City business online at or by contacting individual City departments directly. Residents who are unsure how to conduct their City business may contact the City’s customer service hotline from 8 a.m. to 5 p.m. Monday through Friday at 515.239.5670.

The Police Department’s 24-hour lobby near the northeast corner of the building will remain open to the public. The Resource Recovery Plant will remain open to commercial haulers, but will not be accepting car line customers or household hazardous waste appointments.

City Hall will open to the public for upcoming regularly scheduled City Council meetings and boards and commissions. However, arrangements will be made to maintain social distancing for participants at these meetings. Residents who wish to view public meetings may also watch meetings on Cable TV Channel 12 or videostream the meeting on the City’s website.

Earlier this week, the City announced the closure through May 15, 2020, of Ames Parks and Recreation classes, the Ames City Auditorium, Ames Community Center, Ames/ISU Ice Arena, Ames Dog Park, Municipal Pool, and the Ames Public Library.

All tours of City facilities and use of City building meeting rooms by outside groups are discontinued until further notice. The Ames Animal Shelter remains closed for tours and visits through May 15, 2020. However, animals available for adoption will be listed online and residents may call to schedule an adoption appointment.

City-sponsored events including the Ames Film Festival brainstorming meeting on March 25, EcoChat on March 30, Chad Pregracke lecture on April 21, and EcoFair on April 25, are all cancelled at this time. Some of these events may be rescheduled at a later date.

As the spread of the virus continues to evolve, residents should continue to seek information through public health authorities. Information and resources, including links to public health authorities, are available at

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