CyRide Making Route Modifications Based on Customer Feedback
CyRide, the Ames community-wide transit system, completed a major service overhaul in 2018 after receiving extensive user input. CyRide 2.0 was implemented in phases throughout last year. After gathering customer feedback about the revised system, CyRide has planned additional modifications to make the public transit system more beneficial for customers.
“As with any major change, there are opportunities to improve once additional information is gained about how users respond to the change and desire to use services, said CyRide Director Sheri Kyras. “As a result of gaining great feedback from our customers last summer and fall, CyRide is pleased to offer more services this year to the community to make riding transit more convenient in Ames.”
The specific changes and implementation dates are below.
May 13, 2019
#9 Plum Route – This route will deviate to the ISU Veterinary Medicine facility, inbound to campus only, to provide a higher level of service to this ISU building year round; buses will run every 20 minutes when the university is in session.
#14 Peach Route – This route will travel between North Grand Mall and ISU campus only. The southern portion of the current route will be eliminated; buses will run every 30 minutes year-round on this shortened route. Veterinary Medicine customers will use the #9 Plum route.
#25 Gold Route – Service will be added between Schilletter Village and campus only during summer and ISU break periods; buses will run every 40 minutes.
#6 Brown Route – Beginning August 26, weekday evening service will be extended two hours from 8:30 to 10:30 p.m.; buses will run every 30 minutes when ISU is in session between North Grand Mall and ISU’s Wallace/Wilson Residence Halls.
#11 Cherry – Beginning August 26, weekday evening service on this route will be extended two hours from approximately 6:30 to 8:30 p.m.; buses will run every 35 minutes. This service will also operate a limited schedule the week before ISU begins its fall semester. (See CyRide’s website, www.CyRide.com for more detailed information.)
#12 Lilac Route – Beginning August 26, weekday service will be added to provide a bus between 10 a.m. and 2 p.m.; the bus will run every 40 minutes.
#25 Gold Route – Beginning August 26, several changes will occur on this route. Weekday, daytime service will operate every 12 minutes instead of every 10 minutes; evening service will be extended to operate every 40 minutes between 10:30 p.m. and 12:30 a.m. The daytime service will operate a limited schedule the week before ISU begins its fall semester. (See CyRide’s website, www.CyRide.com for more detailed information.) The extended evening hours will begin on August 26.
Early Morning Trips – CyRide will add an earlier morning trip on several routes to make service more convenient in the mornings. (See CyRide’s website, www.CyRide.com in July 2019 for a list of specific routes and times.)
For details on these changes, go to CyRide’s website at www.CyRide.com or call CyRide at 515.292.1100.