Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames.  The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control.  Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center.  Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet. 

Administration
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5101
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5120
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5360
 *To contact the Clerk of Court, call 515-239-5140.
 
Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

Below are contact names from the City of Ames departments and divisions.

StaffTitleDepartmentsPhoneEmail
Pitcher, DuaneDirector of FinanceFinance515-239-5113
Mickley, CraigAccount ClerkFinance515-239-5289
Seite, GaryAccountantFinance515-239-5213
Masteller, NancyBudget OfficerFinance515-239-5122
Rose, CyndiTreasury CashierFinance515-239-5280
Dalton, LoriPayroll ClerkFinance515-239-5115
Mahlow, LindaAccounts Receivable ClerkFinance515-239-5112
Stephan, KarenAccounts Payable ClerkFinance515-239-5118
Johnson, EmilyFinance Department SecretaryFinance515-239-5113
Stanley, TinaAssistant Director of FinanceFinance515-239-5116
Xia, SuAccountantFinance515-239-5212
Administrative AssistantPrincipal ClerkFire515-239-5108
Higgins, RichardDeputy Fire ChiefFire515-239-5414
Allen, DougShift CommanderFire515-239-5415
Jerkins, BradFire LieutenantFire515-239-5545
Bayouth, ShawnFire ChiefFire515-239-5411
Sandoval, PaulDeputy Fire Chief Fire515-239-5412
Lucchesi, NickFire LieutenantFire515-239-5221
Hackett, TomShift CommanderFire515-239-5415
Tapper, KarenShift CommanderFire515-239-5415
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