Staff Contacts and Address

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The City of Ames employs more than 500 dedicated staff members in 18 departments and divisions to serve the residents of Ames.  The City of Ames is a full-service local government which includes utilities such as Ames Electric Services, Ames Water Plant, and Ames Water Pollution Control.  Our emergency response team includes Ames Fire Department, Ames Police Department and our Emergency Communications Center.  Other City of Ames departments include Parks and Recreation, Public Works, Planning and Housing, Legal, Human Resources, Finance, and Fleet. 

Administration
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5101
Utility Customer Service
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5120
Community Center (Parks & Recreation)
City Hall
515 Clark Ave
Ames, IA 50010
515-239-5360
 *To contact the Clerk of Court, call 515-239-5140.
 
Hours:   Monday - Friday 8 a.m. to 5 p.m.

The Ames Public Library is a municipal library that operates under the leadership of the Library Board of Trustees. Additionally, our community-wide public transit system, CyRide, is a partnership between the City of Ames, Iowa State University, and ISU's Student Government.

Below are contact names from the City of Ames departments and divisions.

StaffTitleDepartmentsPhoneEmail
Dannen, DebUtility Customer Services ClerkCustomer Services515-239-5120
Cavender, DebbieUtility CashierCustomer Services515-239-5120
Aspengren, CarleneParking CashierCustomer Services515-239-5283
Wakefield, BrianSenior Meter ReaderCustomer Services515-239-5319
Sheeder, BrandonMeter ReaderCustomer Services515-239-5319
Hayes, NickiUtility Customer Services ClerkCustomer Services515-239-5120
Ingham, BenjaminMeter ReaderCustomer Services515-239-5319
Clausen, AlexMeter ReaderCustomer Services515-239-5319
Martin, AliciaUtility Customer Services ClerkCustomer Services515-239-5120
Leners, RichAssistant Director - Fleet and FacilitiesCyRide515-239-5570
Neal, BarbAssistant Director - OperationsCyRide515-239-5565
Bethurem, JennyTransit Operations ManagerCyRide515-239-5562
Holm, RobTransit Operations ManagerCyRide515-239-5638
Smith, GeorgeTransit TrainerCyRide515-239-5574
Budd, TomTransit TrainerCyRide515-239-5568
Rendall, JamesMaintenance CoordinatorCyRide515-239-5569
Van Dyke, JoanneSecretaryCyRide515-239-5566
Jennings, RobTransit Scheduler/Administrative AnalystCyRide515-239-5564
Lippard, JasonTransit TrainerCyRide515-239-5534
Brousard, JuliePrincipal ClerkCyRide515-239-5512
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