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Thursday, December 14, 2017 8:11 am

Due to fire hydrant usage for a fire on Toronto, customers in the West Ames area may notice some rusty water.

Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining. The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, December 6, 2017 10:20 AM, Updated at 10:57 am

Water main break alert at 2500 University (Best Western).  Public Works crews are at the site. 

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break.

Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining. The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Monday, November 27, 2017 3:38 PM

Public Works is advising that Danfoss has a 10'' water service leak.  Ames Trenching is closing the valve to decrease the flow for tonight.  The repairs will be made Tuesday.  Passers by may notice running water in the street or vicinity.  The City is aware of this.  Also, those in the vicinity may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water leak. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Monday, November 20, 2017 10:25 AM

Public Works crews are on scene at a water main break to make repairs 415 Jeffrey Lane.  Affected residents have been notified and the repairs are currently in progress.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Monday, November 6, 2017

Public Works Utility Maintenance is repairing a water main break today at 1505 Wheeler Drive.  Residents in the area will be without water while repairs are being made.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, October 25, 2017
No water/rusty water alert in the area of Westbrook and Hickory Drives today.   Public Works is overseeing a project today connecting new apartment buildings to a new water main.  Notices went out to most residents in the area who will be affected.  Water is expected to be off for up to nine hours today.  Others in the area may notice:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main work. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 

Monday, October 23, 2017 8:35 AM

Water main break on 28th between Luther and Kellogg.  Public Works crew are currently on site and working to fix the break and expect it to take five to six hours.  Although it is a small 6" water main, this area is known for widespread rusty water whenever there is a disturbance in the distribution system.   

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, October 11, 2017

Public Works crews are setting up traffic control this morning on 30th Street.  Head to head traffic in the two eastbound lanes, between Roy Key and Grand Ave.  They will be working on repairing leak in northwest corner of 30th & Grand Ave.  Properties who will be without water have been notified.  It is a small leak, but will create a traffic challenge, especially for buses and large trucks. 

Friday, September 29, 2017

Water Main Break at Dayton and E. Lincoln Way.

Crews are onsite and have begun excavation to make repairs. 

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Tuesday, September 19, 2017

On Wednesday, September 20, 2017, Ames Trenching, on behalf of the City, will be performing water main improvements in the areas of Little Street, Hayward, and Welch Avenue, weather permitting.  If weather does not permit on Wednesday, the work will be done on Thursday.  The work involves connecting a new water main on Little Street to the existing line on Hayward and Welch Avenues. Please keep pets and children away from the construction area, for their safety.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of water main breaks/repairs. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Please contact Public Works with any questions at 515.239.5160.

Tuesday, September 19, 2017 8:18 AM

Public Works crews are flushing a couple of hydrants around town this morning.  The first one is near Pizza Ranch on Dayton.  The second on is located at North Dakota and Lincoln Way.

Customers in the area of the hydrants may notice the following:

-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 These are all normal in the area of hydrant flushing. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, September 13, 2017

Updated at 2:26 PM

There is a water main break north of E. 13th Street on Dayton Avenue.  Crews are on site repairing the water main break. The City will be closing N. Dayton between Riverside and Plymouth Dr. The utility locates have been called in, and work will begin soon. It will likely be 6 to 8 hours to repair.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of water main breaks/repairs. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Thursday, September 7, 2017

For Friday, September 8, 2017

Temporary water shut off alert for Westbrook Dr./N. Dakota Ave area.  Weather permitting, water main improvements will be made starting at 8 AM and are anticipated to take about five or six hours, during which time water to homes and businesses will be shut off.

Once the water is restored, customers may notice the following:

-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of water main breaks/repairs. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, August 30, 2017

Weather permitting, on Thursday, August 31, 2017 the City has contracted Con-Struct to perform water main improvements in the area of West Lincoln Way.  Work is anticipated to be performed between 12 PM and 2 PM, during which time residents and businesses in the area will be without water.  Once the water is restored, customers may notice the following:

-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of water main breaks/repairs. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, August 16, 2017

2:06 PM

Water Main Repairs Alert.

A contractor has damaged a water main on Westbrook Drive.  The area affected is Westbrook Drive, Trail Ridge Circle and Trail Ridge Road.  The contractor has begun repairs and City crews are onsite.  Repairs are expected to take five to six hours. 

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of water main breaks/repairs. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, August 9, 2017 

Updated Thursday, August 10, 2017 10:18 AM

The water will be shut off today in the S Maple and S 2nd St area to install a new water main. Work could take up to eight hours.  Once water service is restored to the area, customers may notice:

-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main repair/replacement. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

4:59 PM

Water main shut down.  A private contractor has hit a service and the water main on South Maple from Lincoln Way to S. 3rd has been shut down to repair it.  Repairs are expected to take two to three hours. 

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, August 9, 2017

2:27 PM

Water main break alert!

There is water main break on Westbrook Drive from Hickory Drive to North Dakota Ave.  Side streets affected are Westbrook Lane, Trail Ridge Road and Trail Ridge Circle.  Crews are onsite and have begun excavation to make repairs.  Repairs are expected to take 6 to 8 hours.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Monday, August 7, 2017

8:52 AM

A water main break on S. Riverside is being repaired by Public Works.  Water should be back on by 9 AM for those directly affected.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, July 26, 2017

11:24 AM

PRESS REALEASE

Water Plant Testing May Cause Rusty Water
AMES, Iowa – Residents may experience rusty water or fluctuations in water pressure this week and over the next several weeks as testing of new infrastructure at the new water plant occurs. Testing could cause rusty water particularly in areas near the new water plant, which is located at 1800 East 13th St.
Staff is getting closer to bringing the new plant online. Water will only be sent into the distribution system when the new plant has met every City of Ames water quality standard for an appropriate length of time.
Rusty water is still safe to drink, but can stain laundry. Residents should run the cold water tap for a few minutes to verify the clarity and avoid using hot water for things like dishwashing or laundry if water is discolored. If discolored water causes staining problems, rust remover is available free of charge at the City Hall information desk, the Water Plant, all fire stations, or by calling 515.239.5150.
For up-to-date information, please follow the Water and Pollution Control Facebook and Twitter pages at Ames Water. For general City of Ames news, follow the City of Ames on Facebook, Twitter, and Instagram.

Wednesday, July 19, 2017

3:03 PM

From Public Works: There is a water main break at 1418 S Dayton Place.  Crews are onsite and preparing to make repairs.  They expect this repair to take approximately eight (8) hours..  City of Ames staff is going door to door to effected businesses and residents to let them know.  The area that will not have water is S Dayton Place from SE 16th St North including the Shady Grove Mobile Home Park, but not the Four Seasons Mobile Home Park.  Areas around this could experience other problems with their water such as low pressure or rusty water.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

2:13 PM

Water Main Break

Located at 1418 S. Dayton (near the Super 8) there is a 14" water main break.  Public Works crews are on the scene.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Tuesday, July 18, 2017

2:55 PM

Rusty water alert! Public Works crews were working on an abandoned line at Thompson and Northwood today.  While the work is now complete, residents coming home may notice the following:

-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water line/main work. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Monday, July 3, 2017

10:27 AM

Water main break near 1415 Coolidge Drive.  This is over near the high school.  Public Works crews are on site and are waiting to have utilities located before they can start digging and repair the main.  We will have more information as it becomes available. 

Wednesday, June 7, 2017

UPDATE 4:12 PM

The water main has been repaired and water is back on to customers who were shut off.  Rusty water is possible in the area of SE 16th and S. Dayton Place.

--

10:23 AM

Water main break south of Highway 30 on S. Dayton.  We are getting preliminary information that the break is pretty large.  Public Works crews are investigating and we will update with any new information.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Tuesday, May 30, 2017

Possible rusty water alert.  Parks and Recreation is emptying and refilling one of the kiddie pools at the Furman Aquatic Center today.  Residents in the area may notice rusty water as the pool is being filled.  

Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Tuesday, May 23, 2017

FOR IMMEDIATE RELEASE 
Water Plant Testing May Cause Rusty Water
AMES, Iowa – Residents may experience rusty water or fluctuations in water pressure on Thursday during testing of the new high service pumps at the new water plant, 1800 E. 13th St.
A contractor working for the City’s Water and Pollution Control Department will use water from the distribution system to test the new high service pumps. These pumps will eventually send water treated from the new water plant into the distribution system. This step is necessary to prepare the new water plant for operation when it comes online later this year.
Testing is scheduled during business hours and could cause rusty water particularly in areas near the new water plant. Rusty water is safe to drink, but can stain laundry. Residents should run the cold water tap for a few minutes to verify the clarity and avoid using hot water for things like dishwashing or laundry if water is discolored.
If discolored water causes staining problems, rust remover is available free of charge at the City Hall information desk, the Water Plant, all fire stations, or by calling 515.239.5150.
For up-to-date information and news, please check the City’s website at www.CityOfAmes.org,/waterweb or follow the Water Department’s Facebook and Twitter pages (Ames Water)

Tuesday, May 2, 2017 3:29 PM

FOR IMMEDIATE RELEASE

May 2, 2017

Water Plant Testing May Cause Rusty Water

AMES, Iowa – Residents may experience rusty water or fluctuations in water pressure over the next several weeks as testing and disinfection of new infrastructure at the new water plant occurs.

Testing is expected to occur two to three more times during each week and could cause rusty water particularly in areas near the new water plant located at 1800 East 13th Street. A contractor working for the City’s Water and Pollution Control Department is flushing the new plant using water from the distribution system. Flushing and disinfection cleans the new plant infrastructure and is one of the steps to ensure the plant will meet drinking water standards when it comes online this year. However, this intensive process may cause rusty water or pressure fluctuations.

Rusty water is still safe to drink, but can stain laundry. Residents should run the cold water tap for a few minutes to verify the clarity and avoid using hot water for things like dishwashing or laundry if water is discolored. If discolored water causes staining problems, rust remover is available free of charge at the City Hall information desk, all fire stations, the Water Plant, 300 E. Fifth St., or by calling 515.239.5150.

For up to date information, please follow our department Facebook page.

Monday, March 27, 2017 10:57 AM 

UPDATE 2:34 PM: In addition to the valve replacement issues that have arisen, there is also a water main break in the area Public Works crews are working.  This could potentially expand the affected area even farther. 

UPDATE: More customers may be affected by valve replacements on Carroll from 9th to 13th Streets.  Customers in this area may not have been notified of disruption of water service due to unforeseen circumstances.

More valve replacements are scheduled for Monday and Tuesday (3/27 - 28/2017).  The work on Monday will take place at E. 13th and Maxwell.  Maxwell will be closed on the south side of the intersection.  Once of the eastbound lanes on 13th will be closed while work is completed.  Another area of work will take place on Monday at 13th and Meadowlane.  A westbound lane of traffic will be closed on 13th for that valve replacement. 

Customers in the affected area will be notified by Public Works.  Work is slated to begin at 8 AM and be completed by the end of the day. 

On Tuesday, the valve replacement will take place north of the new water treatment plant on E. 13th Street.  A portion of the bike trail will be closed and a lane closure westbound on 13th is possible.  The work should be completed by the end of the day.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main work. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Monday, March 27, 2017

Hydrant Flushing Begins March 29

Post Date:03/24/2017 1:00 PM

 

 

The Public Works Department will begin its annual fire hydrant flushing program on Wednesday, March 29. The first area of hydrant flushing will take place in the central part of the city. To watch the progress in real time, check out the hydrant flushing map on the City of Ames website: www.cityofames.org/hydrants. As hydrants are flushed, the red dots indicating hydrants will turn green.

The purpose of this annual program is to provide Ames residents with the safest and highest water quality. Flushing serves the following purposes:

• Dislodges and removes mineral deposits and sediments from the water mains. 
• Verifies the proper operation of fire hydrants and valves. 
• Helps identify weaknesses in the water system. 
• Checks for closed valves and weak flows in the water system. 

Ames residents are urged to use caution when traveling near flushing crews as water may accumulate in these areas. Water service may be disrupted during the flushing process. Water in the vicinity of these activities may appear discolored as sediment is flushed from the system.

Residents should run the cold water tap for a few minutes to verify the clarity and avoid using hot water for things like dishwashing or laundry if water is discolored. If discoloration is apparent, residents should flush their household system by opening several cold-water taps at once until the water is clear. Outdoor watering or otherwise using exterior hose outlets can flush customer piping while still using utility resources efficiently.
 
If discolored water causes staining problems, rust remover is available free of charge at the City Hall information desk, the Water Plant, all fire stations, or by calling 515.239.5550 during business hours, or 515.239.5150 after 3 p.m. For more information about hydrant flushing, contact Dale Weber between 7 a.m. and 4 p.m. by calling 515.239.5551 or by email at dweber@city.ames.ia.us.

Sunday, March 26, 2017

More valve replacements are scheduled for Monday and Tuesday (3/27 - 28/2017).  The work on Monday will take place at E. 13th and Maxwell.  Maxwell will be closed on the south side of the intersection.  Once of the eastbound lanes on 13th will be closed while work is completed.  Another area of work will take place on Monday at 13th and Meadowlane.  A westbound lane of traffic will be closed on 13th for that valve replacement. 

Customers in the affected area will be notified by Public Works.  Work is slated to begin at 8 AM and be completed by the end of the day. 

On Tuesday, the valve replacement will take place north of the new water treatment plant on E. 13th Street.  A portion of the bike trail will be closed and a lane closure westbound on 13th is possible.  The work should be completed by the end of the day.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main work. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, March 22, 2017 1:01 PM

Water Main work planned for Friday and Saturday: 

AMES, Iowa – A project to replace water valves in connection with the opening of the new Water Treatment Plant will disrupt traffic flow on East 13th Street at Dayton Avenue on Friday and Saturday.

Water valve work at the intersection of East 13th Street and Dayton Avenue will require lane closures beginning Friday afternoon, weather permitting. On East 13th Street, eastbound and westbound traffic will be funneled to one lane in each direction. On Dayton Avenue, south of the intersection, northbound and southbound traffic will be funneled into one lane in each direction. On Monday morning, barricades will be removed and the lanes will open back to normal traffic.

During the project, water will be turned off to a small number of customers during the valve repair work, and rusty water may occur in the area for a short time when water is restored. Rusty water is not dangerous, but can stain clothing if used for laundry. Residents should run cold taps to clear. Additional valves located just north of the new Water Treatment Plant, 1800 East 13th St., and at the intersection of East 13th Street and Maxwell Avenue will require replacement in the next several weeks. Lane closures and some water will be turned off during these replacements. Affected property owners will be contacted prior to those additional valve replacements.

 Monday, March 20, 2017 8:20 AM

There is a water main break at Maxwell and 11th Street.  Public Works is responding and will start repairs once the utilities are located and marked.  Rusty water is to be expected in the Duff & 13th Street area. 

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 Wednesday, January 25, 2017 9:55 AM

A water main was hit by a contractor on S. Hyland near Lincoln Way.  City crews are on their way to assess the situation. 

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, January 18, 2017 8:58 AM

Public Works crews are flushing "dead end" hydrants today in the following areas:

North Ames - North of Ada Hayden

West Ames - GW Carver/ Country Club area and Lincoln Way/N & S Dakota

East Ames - Near Eagle's Loft Day Care and USDA on Dayton

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of fire hydrant usages and pipe flushings. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Tuesday, January 10, 2016 4:13 PM

Public Works crews have been informed of water running over the curb on Airport Road.  After investigating, it does not appear to be a water main break.  Crews will monitor the situation throughout the evening and take any precautionary steps to control any ice forming there.  There are some traffic cones marking the area.  Drivers are advised to use caution in the area. 

Thursday, January 5, 2017 8:03 AM (Last Updated at 1:54 PM)

1:54 PM

The water main has been repaired.  Residents coming home may notice some water pressure fluctuations as well as rusty water.

These are all normal in the area of a water main break event. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

10:50 AM

Utilities have been located and a street light pole needs to be removed.  Water in the affected area may be off around 10:30 AM - 11:00 AM and back on by 2:00 PM.  Affected area is Hunziker Drive from 20th Street south to Roosevelt and includes Hunziker Circle.

8:03 AM

Public Works crews are on-site at a water main break on Hunziker.  Once the utilities in the area are located, repair work will start. 

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break event. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Thursday, December 21, 2016 2:19 PM

Public Works crews have been taking advantage of the nice weather and flushing some pipes and hydrants in the North Ames area near Honeysuckle Road. 

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of fire hydrant usages and pipe flushings. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 

 Tuesday, December 20, 2016 4:42 PM

We have received a number of phone calls in response to a Story County Iowa Alert issued this afternoon. We want to let customers of the Ames water utility know that you are NOT AFFECTED by this alert; it applies only to customers of the Kelley water system. Please see the posting below from the City of Kelley for more details.

We do not know why the notice was sent to Ames residents, and would greatly appreciate your assistance in spreading the word by sharing the post on the City of Kelley's Facebook page (link below) post.

https://www.facebook.com/City-of-Kelley-Iowa-827154094032779/?hc_ref=PAGES_TIMELINE&fref=nf

Tuesday, December 20, 2016 4:11 PM (updated at 4:47 am)

 4:47 PM Update: Leak detection crews will be on scene at 4:30 AM 12/21/16 and the break will be repaired tomorrow.  The break is at Duff and Carroll, but water was running at 16th.

4:11 PM There is a water main break at 16th and Carroll.  Residents in the area will likely notice rusty water. Crews are on-site making repairs.

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Sunday, December 18, 2016 3:53 PM

A large water main break is being repaired on Top O Hollow Road.  Residents in North Ames have reported rusty water. Public Works crews hope to fix the main this afternoon, so rusty water can be expected through the evening as well. 

Those in the affected area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, December 14, 2016

Possible rusty water and low pressure alert.  The Fire Department is doing controlled burns at 2520 East Lincoln way today and tomorrow. 

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of fire hydrant usages. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Friday, December 9, 2016 9:41 AM

Possible rusty water alert.  Those in the Homewood Golf Course area may notice rusty water as the City Parks and Recreation Department utilizes the fire hydrant to prepare the outdoor ice rink.  They are unsure how long this will last, possibly just today. 

Those in the area may notice the following:

-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Monday, November 28, 2016 8:23 AM

There is a water main break at 512 Lincoln Way.  Water will be off for area businesses and residents from the 400 block of Kingsbury Avenue east to the 800 block of E. Lincoln Way.  Borne Avenue and Cherry Avenue will also be affected while repairs are being made to the main. 

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, November 23, 2016 10:50 AM

Public works will be repairing a water main break today at 3508 Lincoln Way. Primary Health Care will be without water during the repair and flushing.  Other businesses and residents in the area may notice rusty water and erratic pressure.

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Friday, November 17, 2016 1:04 PM

An outside contractor has damaged the water main on S. Kellogg and S. 2nd Streets.  Water in the area was temporarily shut off earlier today and will be shut off again for repairs once the main in uncovered.

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, November 16, 2016 11:18 AM

Rusty water alert for the E. 13th/Carr Park areas.  We are filling a clear well at the new water treatment plant that has caused a disruption in the distribution system.  We are trying to maintain a lower flow to keep the incidences of rusty water down, however residents in the area may notice some rusty water over the next few days.

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining.
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Tuesday, November 15, 2016 3:01 PM

Possilbe rusty water alert from Public Works: A water main abandonment took place today with the N. 2nd Street Project, at Hazel & N. 2nd.  The water main is ready to turn back on now.  Low pressure, rusty water or no water is possible, the next hour or so while the water main is filled, flushed, and the removal of air.   This will affect a 3-4 block area. 

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, November 9, 2016 1:45 PM

Rusty water alert in the Prairie View West/ Schilletter Village area.  Public Works is doing some work on a valve and we have received rusty water reports in the area.

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Wednesday, November 9, 2016 11:47 AM

Rusty water alert.  We have received a number of calls concerning rusty water near the new water treatment plant site.  The location of the calls are near Carr Park and North River Valley Park.  We were flushing pipes for the new water plant this morning and that appeared to have caused a disruption in the distribution system in the area. 

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 Thursday, October 27, 2016 8:51 AM

Expect water flowing down Lincoln Way, this morning by Gray Ave.  Iowa State University is performing a fire flow test for the new dorm. 

 Tuesday, October 4, 2016 3:42 PM

On Wednesday, October 5, the water main on Hyland will be shut off around 8:30 a.m.  The apartments in the area from West Street north to Oakland Street have been contacted.  A shutoff valve is being added on the service, so a repair can be made to a water service leak . 

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 Monday, October 3, 2016 9:52 AM

Various City Departments have been receiving calls from residents reporting water main breaks.  Most of these reports are turning out to be simply sump pumps running.  Public Works advises the following:

If you see water flowing, watch it for about 30 second, to see if it stops flowing.  If it does it's a sump pump discharge.  Not a water main break. The ground is still very saturated.  Expect sumps to run for a few more weeks. 

 Friday, September 23, 2016 1:00 PM

Possible rusty water alert for residents in the area of the 4000 block of Fletcher Blvd.  The Ames Firefighters responded to a fire in the area early this morning.  It appears the disruption in the distribution system from the fire hydrant usage has caused rusty water for some area residents. 

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Friday, September 23, 2016 7:54 AM

City crews are on site for a water main break at Cessna/Country Club.   Locates have been called and will be closing Cessna Street soon at Country Club

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

Monday, September 19, 2016 10:40 AM 

A water valve is being replaced at 1419 Wheeler Drive.  The work is expected to temporarily interrupt water service in that area up through this afternoon.  After the water is turned on, residents may experience air or rust in their water from the work.  If they experience this, as always, they should try leaving the cold tap running for several minutes to clear up the problem.  Residents in the area were notified of this action last Friday.  

August 15, 2016 (Updated at 11:17 AM) Harris Street and Wellons Drive Water Main Work

There is water main break work being done in the are of Harris and Wellons.  Water is off to homes in the area.  Repairs are expected to take up to six hours.  Several residents have been notified by the contractor. 

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

August 15, 2016 (Updated at 11:00 AM 8/15/16) Lincoln Way Water Main Break

8/15/16 11:00 AM Update

Per Public Works, the water main break has been located and crews are preparing the area for repairs.

Water is off on Lincoln Way from Lynn Avenue to Ash Avenue, South on Ash Avenue from Lincoln Way to Knapp Street, and Lynn Avenue from Lincoln way to Chamberlain.

Those in the area may notice the following:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

8/15/16 9:45 AM Update -Further information From Public Works:

 

We had a water main break last night around 6 PM.  A 12" main broke in Lincoln Way between Lynn and Ash Ave.  The main was isolated last night within about an hour.  The initial break caused Lincoln Way to flood right in front of the Memorial Union; causing Lincoln Way to be closed.  We were able to reopen east bound Lincoln Way by about 7:30 PM last night.  The water main is under the westbound lanes.  City of Ames crews as well as crews from Ames Trenching and Excavating were onsite all night last night in an effort to repair the main.
Once we realized we could not locate the break, we called in a leak detection company, but they were unable to locate the break as well.  After cutting more holes, we believe we have located the general area of the break.  This is closer to the intersection of Lynn Ave and Lincoln Way.  Excavation in that area began this morning.
At this point in time, we are still looking to pin point the location of the break so we can finalize the repair.  Once we have that completed, we will look at opening at least one westbound lane of Lincoln Way, if possible.  That may be late today, but until we find the break location, we cannot predict how long this will take.  

 

 

8/15/16 8:45 AM Update - Sunday, August 14 there was a large water main break on Lincoln Way near the ISU Campus/Memorial Union.  The break has been isolated, however it will take some time to fix. 

Monday, August 15 crews are repairing the main, however it will take some time.  We have received many calls from several fraternities in the area who are without water.  We ask that all residents remain patient the repairsexpected to be completed by noon, but could go later (towards 5 PM Monday)  Those potentially affected by the repairs may see

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

August 1, 2016 1:51 PM (Updated at 4:04 PM)

Water main break at Coneflower (off of Mortenson)

A water main break has been discovered at Coneflower/Mortenson. Public works crews are on site to turn off water to start repairs.  Water is expected to be back on by 5:30 PM CST.

Residents in the area may notice:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

 

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 

July 22, 2016 11:42 AM

Water main break on Hayward

A contractor has hit the water main at 316 Hayward Avenue and tore the water service out of the main there. Public works crews are on site to turn off water to start repairs.  Expect water to be off for a couple of hours.  Water services will be affected from Hunt to Knapp on Hayward.

Residents in the area may notice:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)
These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 

July 18, 2016 4:20 PM

Update on Water Main Break at 13th & Wilson

Crews are finishing today's repairs and are getting ready to turn the valves and get water going to the area.  Please note that tomorrow (July 19, 2016) crews will be back out in the area replacing a valve at 8 AM.  Tonight and tomorrow, residents may notice:

-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)
These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

July 18, 2016 1:44 PM

***Water Main Break Alert***

Water Main Break at 13th Street & Wilson

 There is a water main break at 13th and Wilson/ Crews are on the scene to assess and repair.
Homes and businesses in the area may notice the following:
-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)
These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 July 7, 2016 4:19 PM

***Possible No or Rusty Water Alert***
Area: Ridgewood, Riverside, Hazel, N. 2nd. Around Brookside Park. 
Public Works Utility Maintenance crews are working on some valves in the area today causing several residents to have momentary loss of water, no water, or rusty water. Crews will be working into the evening to adjust some valves causing issues. 
Homes and businesses in the area may also notice the following:
-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)
These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 June 29, 2016 9:47 AM

Public Works Crews Working on Valves May Cause Momentary Loss of Water to Some Homes

Crews are working north of 13th Street between Duff & Grand Avenues. 

Homes and businesses in the area may notice the following:
-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)

These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..

The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

June 28, 2016 10:30 AM

Pearson Ave. & Greeley St.

***UPDATE ON MAIN BREAK ***
The water main break repair has begun. The water will be off on Pearson Ave from Greeley St to Agg Ave. The repair is expected to take approximately three hours.


***Water Main Break Alert***
There is a water main break at Pearson Ave. & Greeley St. Crews are en route to assess and repair.
Homes and businesses in the area may notice the following:
-No water
-Rusty water
-Erratic water pressure
-Cloudy water (from bubbles/aeration)
These are all normal in the area of a water main break. Remember, rusty water is SAFE to drink, though the City recommends not using hot water or running clothes/dishwashers until the water runs clear to prevent staining..
The City has rust remover available free of charge at the City Hall Information Kiosk or at the Water Plant.

 

 

June 13, 2016, 10:15 AM

Water Main Break at 16th and Creekside.

***Water Main Break Alert***
Large water main break at Creekside and 16th Street. Residents in the affected area may notice no water, rusty water, and/or erratic water pressure. This is all SAFE and normal when a main break happens. 

Works crews and Ames Police Department are on the scene. Please stay clear of the area and let crews get the repair done quickly and safely.

Rusty water is safe to drink, bathe in, and cook with. We do not recommend using HOT water or doing laundry until the cold tap runs clear at the lowest tap in your home, to keep the rust from getting into your water heater. 

July 9, 2016
Staff from the Water and Pollution Control Department will be holding an informational open house to answer any questions you may have regarding lead in drinking water. This open house will be held in the PEO Room at the Ames Public Library on Saturday, July 9th from 9:30 - 10:30 AM.

July 7, 2016
Staff from the Water and Pollution Control Department will be holding an informational open house to answer any questions you may have regarding lead in drinking waterThis open house will be held in the PEO Room at the Ames Public Library on Thursday, July 7th from 7:00 - 8:00 PM. 

May 25, 2016

The Water and Pollution Control Department has sent out letters to Ames residents who may have lead service lines, according to City records.  Residents who wish to check on their property can use our interactive map, that shows where the City has record of lead service lines.  Please be aware that some service lines may have been updated without the City knowing.  Also, we are constantly updating our list to remove any homes we find have updated their lines.  If you have any questions or see that you have a lead service line and would like your water tested for lead, please call us at 515-239-5150 or email kpierce@cityofames.org.

Interactive Lead Map

Lead in Drinking Water Information

May 18, 2016
The Ames Water Utility held a press conference announcing an information campaign touting the safety of Ames water and the very low risk for lead contamination. It was held at 10:00 AM in the Ames City Council Chambers at 515 Clark Avenue.

If you were unable to attend our press conference, here is our press release.

 

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