The Ames Municipal Utilities provides electric, water and sewer service to the community of Ames, Iowa. For over a 100 years, the citizens of Ames have enjoyed the benefits of owning and controlling their Municipal Electric, Water, and Water Pollution Control Utility systems.
Below are links that provide you with convenient ways to request services or view your utility account information through My Account. To the left are links that provide you with easy access to information about the City of Ames, Iowa.
Utility Customer Service Representatives are available to assist you from 8 a.m. to 5 p.m., Monday through Friday, except holidays at 515 Clark Avenue (City Hall building) or (515) 239-5120. Our mailing address is: Utility Customer Services, PO Box 811, Ames, IA 50010-0811.
| Start Service |
To start service in your name with the Ames Municipal
Utilities. Or, for a current customer, to establish an
additional service in their name at another location served
by the Ames Municipal Utilities. |
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| Transfer Service | To stop a service in your name with the Ames Municipal Utilities and start a service in your name at another location served by the Ames Municipal Utilities. | ||||||||
| Stop Service | To stop a service that is in your name with the Ames Municipal Utilities. | ||||||||
| My Account | To view your utility account information. | ||||||||
| AutoPay | To have your bill paid automatically from your checking account. | ||||||||
| Payment Options | How to pay your bill. | ||||||||
| Understanding Your Utility Bill | View a sample bill with detailed information. | ||||||||
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New Construction |
To obtain temporary and permanent electric and/or water and sewer service when constructing a new home or building within an area served by the Ames Municipal Utilities. | ||||||||
| Water Meter Replacement | Allows customers of the Ames Water Utility to respond to requests for water meter replacement scheduling. | ||||||||
| Backflow Device Test Report Form | Plumbers - this is the form you'll need to fill out and submit each year after backflow protection devices have been tested. |